Smart

Let us not go off-topic too much please, but rather, let us work towards figuring out the refund basis. @RoomScape, as soon as you figure out whether the account is going to remain banned or not please post here with confirmation and possibly your refund request so that we can evaluate it. Arguing back and forth between the both of you will not resolve anything at this point so please refrain from doing so. Thank you.

Thank you for the additional evidence, it is clearly shown now that you've requested for the service to be done by hand which puts the aforementioned questions to rest. @ImaRawrrr is still responsible for the loss of your account and as soon as you two find a compromise to the situation regarding the refund process please alert us. We appreciate the cooperation from both parties.

You are held responsible, if you look closer it says "unless stated otherwise" which is referring directly to disputes such as this one. Even if you were doing the account by hand you said it was an IP-Ban which is entirely your fault sadly considering the service was done poorly - However, @RoomScape has claimed that the account was to be done by hand. I'd like to see evidence of these claims when put against your word considering someone is not being 100% truthful about the agreement that was made.

Understood, please let us know if the account gets unbanned and we'll go from there. Thank you.

You and @RoomScape will have to communicate in an attempt to create some type of resolve in regards to compensation. The account that was banned was very precious to the user so it is hard for us to formulate a specific price. Refunding the bond would be a step in the right direction, and from there we will await his response so that we can have a refund basis to focus on. Thank you for your concern.

Dispute Closed.

Sadly this is happening because your primary is no longer SDN Scripter, would you like me to switch the two ranks around so that you no longer have to see Advertisements?

Approximately 8-12m I'd say, depending on quests that have been completed etc.

Nice to finally see an introduction. ^_^ Goodluck in the market, and if you need anything just ask!

Bravo.

Re-opened and re-stocked. If anyone needs a bond just let me know.

We will await his confirmation, thank you.

If you need any help let me know, welcome to OSBot.

Awesome job, I hope that in the future you produce some scripts for OSBot.

I believe it was the one you've provided, also in the past PM traps cases we've handled they all resolve to @Marvel as well. Thank you for your concern, dispute closed.

I apologize for my actions earlier, it was hard to articulate my response over my mobile device and made a mistake. Please let us know when you've refunded the user with confirmation from him.

I will make sure that your situation is shown the justice it deserves, thank you for your concern my friend. We will await his response.

Confirmed that you were talking to the correct Skype - He has been placed in TWC and asked to respond here within 24 hours with conflicting evidence. Thank you.

No, you're required to refund the user because he only used one out of the two VPS's as confirmed by @Arctic, was unhappy with the product he purchased, and used it for less than 24 hours. Thank you.

The user claims it was a private message trap, we will wait for them to respond with evidence. Thank you.

The user was unhappy with your product only a day after purchase, and nothing on your service thread states that no refunds will be given after purchasing the product you are offering.Thank you.

You'll be required to refund the user only for the cost of the service, not for the accounts that have been banned. Thank you.

Understood, thank you for the additional evidence. The feedback has been removed. Sorry for any delays, dispute closed.

Take care of yourself @Booch, you've done a lot for this community and I appreciate everything you've done. I hope your future endeavors are successful and if you ever need anything or would like to talk I will always be here if you need me. Thank you, and farewell my friend.

Agreed, after our loss of @Raflesia and @Gilgad we have been working on bringing a few more Staff Members on board. I will make sure to watch the graphics section as much as possible to relive this issue in the mean-time. Remember reporting their posts always expedites the process and we'll handle it as soon as possible. Thank you for your suggestion and concern my friend.