Hey,
I am the person who has been handed down this service from Nathan/Lepurc. Now, I don't want to get too involved with this, and I am leaving Sahand's AIO Service asap, nor am I taking sides.
The order was handed down to me by Lepurc on Friday, however I don't believe I was ever told an ETA on the job. I was aiming for Monday/Tuesday and I even stated this to Dynamite, but I never said it was a definite. May I just say that ETA means "Estimated time of arrival", so if it isn't done by the ETA you cannot exactly dispute since it is only estimated. I understand if Nathan stated that it will be completed by "2-3" days that its only fair for a refund is given if not completed by the time frame.
On the other hand, Sahand was being quite rude and arrogant towards Thomas for no reason at all. I stated the service would have been done by tonight, Tuesday, however due to all of this bother I cannot finish tonight which was the "estimated time frame". There was no need for Sahand to come into the chat from nowhere and say what he said to Thomas (https://gyazo.com/cb381587f152818b6829a6e505360b74). I told Thomas the order would have been done by the end of tonight and there was not a problem with that, till Sahand started speaking.
As seen here: https://gyazo.com/cb381587f152818b6829a6e505360b74 - Sahand is being quite arrogant for no reason.
I am happy to answer any questions related to this.