Helpmeples

[Helpmeples]

So I got another account with vip on it (Andreas123) but my password stopped working and I've been trying to recover password for 3 days now but im not getting any emails. 

Tried to recover it with both the name and my email.  What do I do now?..

[Maldesto]

Pm Kati with and let her knownshebwill confirm ip and send you your password what did you with the email

[Helpmeples]

Okay, so I wrote a pm to Kati 2 days ago and she hasnt read yet. Will it take alot longer?

[xenophis]

did u check spamm folder?

[Helpmeples]

Yeah

[Guest Falixus]

Hang tight.

I'm sure the administrator will reply soon. 

[Swagler]

Sorry about your account, good luck getting it back!

[Helpmeples]

So I dont really want to spam but I've lost 1 week of my vip now, and I can see that Kati is online but doesnt read my pm. Is there anyone else I could pm?

[Skype]

You can try to PM @Maxi

 

Or you can post your issue concerning VIP here : http://osbot.org/forum/forum/150-payment-issues/

Edited July 2, 2013 by Balimia

[BotRS123]

Your best bet would to be PMing an admin.

[Helpmeples]

Okay, so I've pmed both Kati and Maxi, I've waited 9 days for Kati to answer and 4 days for Maxi to answer.

 

So far, I've lost 12 days of my vip, 12 days of members on 18 accounts, and 12 days of 18m profit (each day)

 

Is it possible to get some kind of refund for my vip membership?

[Master Awesome]

I don't know seems like you are just having a bad time. I hope one of the mods can help you.

[Led Zeppelin]

Okay, so I've pmed both Kati and Maxi, I've waited 9 days for Kati to answer and 4 days for Maxi to answer.

 

So far, I've lost 12 days of my vip, 12 days of members on 18 accounts, and 12 days of 18m profit (each day)

 

Is it possible to get some kind of refund for my vip membership?

Kati and maxi are both busy add me on skype and me and @Raflesia will get it sorted out once and for all.

[Raflesia]

Hi Helpmeples,

First of all, our sincere apologies for letting you wait for so long.

I've sended you a PM. I will reset your password when you've answered some of my questions correctly.

Thread locked.