Okay, so I've pmed both Kati and Maxi, I've waited 9 days for Kati to answer and 4 days for Maxi to answer.
So far, I've lost 12 days of my vip, 12 days of members on 18 accounts, and 12 days of 18m profit (each day)
Is it possible to get some kind of refund for my vip membership?