Disputed member: [member= @storm321 ]
Thread Link:
Explanation: User purchased accounts through the automated checkout on the website. User had issues with the automated unlocking service available on the website and reached out of the live chat, to which the matter was investigated and the user was given replacement accounts + 6 additional accounts due to the problem they faced with the service. The user then disputed the transaction the next day without providing any other feedback (our logs don't show any additional failures after a fix was pushed).
We tend to have a very lenient replacement policy, however, the user never reached out expressing additional issues or complaints after the accounts were replaced.
Evidence: Please hide all evidence due to sensitive information.
<HIDDEN>
<HIDDEN>
<HIDDEN>