I would of at least kept the guy in probationary TWC for a period of time so he can reflect upon his actions.
That would at least scar his profile / name for the foreseeable future until he had done enough to earn his way back to normal name.
Having him TWC for the duration of the dispute with no other repercussions other than a "neutral" reputation is not satisfactory in any ones eyes tbh.
He literally lied about how he obtained the mute.
He literally went out of his way to call people "faggots" and other stuff in game to receive the mute.
and after that he gives the excuse "I was pming my main account and someone in public muted me"
right okay.
Do you not want me to talk on your account via doing a service?
Do you not want me to get a mute in game but will any way?
never fear!
I'll do just that and won't face any backlash cause the mods are fucking shit.
Where's the proof?
A conspiracy theory is something that has no actual %100 proof of something.
You're saying he is "hacking himself" and doing the scams.
Where is your proof?
Therefore, a conspiracy theory.