The recovery failed @zoo. I'll give you another attempt to hopefully get it done right this time. However, if the 2nd recovery fails, you will have to refund atleast the price which was paid for the account. As for the items on the account, can you please provide us with more clear screenshots @KevinOG.
If the 2nd attempt fails, the staff team will review the dispute one more time and will let you know how much it is you have to refund, exactly. Just putting you in the picture here.