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Jagex Mod doesn't wanna reply anymore. Help!

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I had a few Runescape accounts stolen recently. On that basis I have send Jagex 4 massages in the past 1 month to player support.

Out of those 4, I retrieved the accounts back 3 times where Jagex answered back approximately in 3 days. However, when I tried doing it with more accounts, I have found that Jagex don't reply to my massages anymore. I have send one massage 14 days ago but still no reply!

Can some1 help me with advice how can I send them massage so they will reply?

I was thinking that maybe there is a restriction (filter) on the IP or maybe on the same email used. Could that be the case?

Thank you and have a nice day!

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