RoomScape Posted March 29, 2014 Posted March 29, 2014 I was just randomly checking and I don't see any of my credit... I had $16 + some odd change left on my account and now I don't have anything. Can you please check up on this? I updated my thread at 4:55 PM saying I have $16 left and I haven't sold any vouchers since then, so what happened?
Ricky Posted March 29, 2014 Posted March 29, 2014 I've had this problem before. It seems to be occurring more often. The admins should probably let the devs know about this.
RoomScape Posted March 29, 2014 Author Posted March 29, 2014 I've had this problem before. It seems to be occurring more often. The admins should probably let the devs know about this.What would cause store credit to randomly disappear?
Gilgad Posted March 29, 2014 Posted March 29, 2014 Click Client Area under your name, then click Invoices, take a screenshot then post it here or PM.
Mikasa Posted March 29, 2014 Posted March 29, 2014 9.99 account credit used for invoice 'Renewal: VIP', credit now 6.63 6.63 account credit used for invoice 'Renewal: VIP', credit now 0.00 I'll forward this to an admin
RoomScape Posted March 29, 2014 Author Posted March 29, 2014 Click Client Area under your name, then click Invoices, take a screenshot then post it here or PM. I did the $5 testing it out to see if it would pop up when ordering since I didn't see it in the store, but I didn't see it by the purchase part either.
Gilgad Posted March 29, 2014 Posted March 29, 2014 Yea, I did the same mistake. If you actually click "Apply store credit" then exit out and change your mind, your store credit is taken either way.
RoomScape Posted March 29, 2014 Author Posted March 29, 2014 Yea, I did the same mistake. If you actually click "Apply store credit" then exit out and change your mind, your store credit is taken either way. I didn't click it. I didn't see any credit in the main page of the store, so I went to buy a voucher thinking I should see it when I buy something saying apply credit to balance, but that box was never there. It just said pay, so I left. I cancelled the invoices that were pending, but nothing happened yet. Guess I'll have to wait for an admin to look at it.
Administrator Maldesto Posted March 29, 2014 Administrator Posted March 29, 2014 You have 6.63 credit and i applied the vip for another month, if you wish to cancel the vip post in the refund section. 1
