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I don't have any store credit.

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I was just randomly checking and I don't see any of my credit... I had $16 + some odd change left on my account and now I don't have anything.

 

Can you please check up on this?

 

I updated my thread at 4:55 PM saying I have $16 left and I haven't sold any vouchers since then, so what happened?

I've had this problem before. It seems to be occurring more often. The admins should probably let the devs know about this.

  • Author

I've had this problem before. It seems to be occurring more often. The admins should probably let the devs know about this.

What would cause store credit to randomly disappear?

Click Client Area under your name, then click Invoices, take a screenshot then post it here or PM.

9.99 account credit used for invoice 'Renewal: VIP', credit now 6.63

6.63 account credit used for invoice 'Renewal: VIP', credit now 0.00

 

I'll forward this to an admin

  • Author

Click Client Area under your name, then click Invoices, take a screenshot then post it here or PM.

bM7l9Gp.jpg

I did the $5 testing it out to see if it would pop up when ordering since I didn't see it in the store, but I didn't see it by the purchase part either.

Yea, I did the same mistake.

 

If you actually click "Apply store credit" then exit out and change your mind, your store credit is taken either way.

  • Author

Yea, I did the same mistake.

If you actually click "Apply store credit" then exit out and change your mind, your store credit is taken either way.

I didn't click it. I didn't see any credit in the main page of the store, so I went to buy a voucher thinking I should see it when I buy something saying apply credit to balance, but that box was never there. It just said pay, so I left.

I cancelled the invoices that were pending, but nothing happened yet. Guess I'll have to wait for an admin to look at it.

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