Looks like they should appoint more active staff then, Jagex changing ID's isn't really a good excuse, it's not hard to convert the old ID's to the current one's. You can think what you like, I have my own reasons.
I fail to see your logic, it's wasn't an 'excuse' as to what has lead me to leave this community, it was a reason. My reason was explained well in my post. There hasn't been many updates and administrators are not replying to me like I'm outcast yet they reply to staff instantly. Which shows me they don't care about their members, I've only been here since what? The month it came out? I also don't care that it's free, I'd be happy to even pay for it if only I could see that the administrators cared for their community, less or as equal to as their money income.
P.S it's not about the bot being in a good working state, it's about how the administrators care for the community.