Payment taken for VIP but still pending OSbot side

[prompt]

I bought VIP on Wednesday and it still hasn't come through yet.  The money has come out of my account and I've got a paypal transaction ID but it's still pending osbot side.

Anyone able to advise or help?

[Allow Me]

4 minutes ago, prompt said:

I bought VIP on Wednesday and it still hasn't come through yet.  The money has come out of my account and I've got a paypal transaction ID but it's still pending osbot side.

Anyone able to advise or help?

did you purchase it on this account? Or was it another account maybe? I did mine via paypal as well and it worked seamlessly.

[prompt]

Just now, Allow Me said:

did you purchase it on this account? Or was it another account maybe? I did mine via paypal as well and it worked seamlessly.

I can see the transaction pending in my account under store > billing agreements, so it's not that.  I've just seen a similar topic recently where someone had the same issue and it had to be done manually, so im thinking its possibly that

[lukey372]

You'll probably need @Maldesto to look into it.

[Rick]

*maldesto side aid* then you shouldnt charge back!!!! 

@Maldesto i got you fam

[prompt]

VIP came through today, not sure why it was so delayed but resolved now.

[Maldesto]

7 hours ago, prompt said:

VIP came through today, not sure why it was so delayed but resolved now.

Sometimes paypal and ipb store dont get along, glad it went through!