frapperman Posted July 1, 2018 Share Posted July 1, 2018 Hey, first of all i dont know if its the right section or not but ill try. So, i payed for VIP here on OSBOT and i wanted 1 month only, i removed my card after the second month because it withdrawed money automatically (2 times 9.99x2) i removed my card and now i have gotten emails according me to pay 19,98$ for the months June and July. What do to? I havent recieved any VIP on here and now they want me to pay back for something i didnt have. I kinda need help with this and i have screenshots and picture. Would love some kind of support from a OSBOT support member or something. Thanks. Link to comment Share on other sites More sharing options...
B3NJ Posted July 1, 2018 Share Posted July 1, 2018 (edited) https://osbot.org/forum/clients/purchases/ Manage the purchase - then 'cancel Renewals' Also Cancel it on paypal https://www.paypal.com/sn/selfhelp/article/how-do-i-cancel-an-automatic-payment-i-have-with-a-merchant-faq2058 Edited July 1, 2018 by B3NJ Link to comment Share on other sites More sharing options...
frapperman Posted July 2, 2018 Author Share Posted July 2, 2018 Thanks for the help B3NJ, but what do i do know when it says i have to pay 19,98$? On 7/1/2018 at 10:16 AM, B3NJ said: https://osbot.org/forum/clients/purchases/ Manage the purchase - then 'cancel Renewals' Also Cancel it on paypal https://www.paypal.com/sn/selfhelp/article/how-do-i-cancel-an-automatic-payment-i-have-with-a-merchant-faq2058 Thanks for the help B3NJ, but what do i do know when it says i have to pay 19,98$? Link to comment Share on other sites More sharing options...
B3NJ Posted July 2, 2018 Share Posted July 2, 2018 5 minutes ago, frapperman said: Thanks for the help B3NJ, but what do i do know when it says i have to pay 19,98$? Thanks for the help B3NJ, but what do i do know when it says i have to pay 19,98$? I'm honestly not sure.@Chris @Maldesto @Muffins Link to comment Share on other sites More sharing options...
Administrator Maldesto Posted July 2, 2018 Administrator Share Posted July 2, 2018 it is asking you to pay because you have pending invoices. Just don't pay, go into your invoices and cancel them. We aren't going to ban you because you didn't renew vip 1 Link to comment Share on other sites More sharing options...