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Dispute against James


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Disputed member:@@James

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Explanation: i messaged James with a list of quests and stats we agreed on a price and everything was good. its a starter account and i forgot i didnt have avas on it, so he reminds me and i tell him i will do it, (last night), i was not even home last night a old friend came to town so i hung out with him and messaged james saying sorry i will start getting avas when i awake up, i am now awake its 9:00am for me and i go to log in run to ge and there is no cash on my account.

I paid for 50m worth of skills and quests to james plus a extra 10m that was transferred on the account. this 10m was to be used for all the quest items and skilling items needed. so i log on about 10-15  minutes ago and everything that was worth money gone. no cash in bank, and everything was sold to the GE 


Hide whats needed.




Skype convo. 





i asked him if anyone else was on the account this morning and he tells me "he only has access" but 

https://gyazo.com/bb1012a1f25a8d9361d6ef5f6dbaa6ed his worker was on it couple days ago. his IRL friend. 




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I'm sorry to say, but there's absolutely no way to tell who took the items from the account. It's word vs word with no possible evidence and that's going to waste everybody's time. This is the reason I'm going to close this dispute without taking action towards either party. It's is equally unlikely for either player to have committed the scam and even if that wasn't the case it still wouldn't have been sufficient proof.



That being said:

Me and @@Decode have been discussing a possible addition to the rules; (Mind you, it's a rough draft that hasn't been through all staff-members yet, but I would like some feedback from the community as well, send me a PM on here or on skype if you feel like I've missed anything, or if you think this is a good/bad idea.)

I've been recommending this for ages, and I'm not sure why I haven't brought it up as a rule-draft before, but better late than never.


Servicers must receive a password change link before they start the service. The owner of the accounts can obviously still recover the password and regain access to the account in case of anything shady.

Once the servicer has set his unique password to the account (which is obviously UNKNOWN to the owner of the account!) both parties mus verify the wealth that is on the account. A simple screenshot should suffice, this will HAVE to be provided as evidence in the case of a dispute. Failure to bring forth this evidence would render the person performing the service 100% liable. 

The pro(s):

1) It 100% clear who has access to the account at what point in time, and will be no way for either party to talk his way out in the case of a dispute. 

In this case for example, if Jamez was the only one that knew the password then he would be held accountable for the missing items no matter what. He could be hacked, he could've stolen them, it could've been his cat, but he is the only one with the password and therefore whatever happened would be his fault.

2) Though this is a smaller item it's not something to be overlooked; it'll help with account unbans if the services are botted. It makes it look like the account was hacked, instead of shared. It's obviously speculation, but worth mentioning.

The con(s):

1) Effort. The effort might scare away new servicers or customers, even though this would provide additional security for both parties. Unlikely, but something to consider.

2) Workers would still have to know the password. Though this isn't much of a downside, since service owners are responsible for their workers anyways, in the case of a scam it wouldn't be much of a different scenario than one without workers involved. 


Should this happen, I would have it placed in the Global OSBot TOS. Which means I'd have to spend a year or two updating all service threads etc. but if it helps it'll be well worth the time.

If servicers don't want to follow the new guideline we'd hold them accountable in any dispute that's similar in nature to this one.


As a reminder; this is just a rough draft that hasn't gone through staff yet. I cannot make any guarantees towards this happening if the majority agrees with this @Solution but I will try my best to make it happen if that's the case. 

p.s. copy pasta skype logs are utterly useless as evidence, just saying.
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