He's been online and apparently didn't care enough to reply. I've gone ahead and banned him.
Sorry for you loss, if he wishes to return he will have to refund.
I've placed the user in TWC and requested him to reply here. In the meantime I would like you to provide evidence of the account actually being recovered back to the OO.
See this is why we don't have CBA's
We all admit it's a problem but when it comes down to it nobody puts in the effort to fix it, so why bother complaining at all? :P