I'm sorry for your loss but the user has already been banned and has stated that he will not refund the scams that took place while his account was hijacked.
I'm sorry for your loss but the user has already been banned and has stated that he will not refund the scams that took place while his account was hijacked.
You are allowed your own TOS but you are required to have the global OSBot TOS as well. Resubmit your thread with them.
http://osbot.org/forum/topic/55805-global-osbot-terms-of-service-must-read/