metalvana Posted October 5, 2015 Share Posted October 5, 2015 Hi, about half an hour ago I bought a 1 month VIP subscription. I cancelled the subscription so I wouldn't have recurring charges, but it said I would still be a VIP until November 5th. The payment has already gone through for this month, so I'm wondering why I don't have my VIP status. Link to comment Share on other sites More sharing options...
Deceiver Posted October 5, 2015 Share Posted October 5, 2015 Don't cancel VIP through forums. @Maldesto Link to comment Share on other sites More sharing options...
metalvana Posted October 5, 2015 Author Share Posted October 5, 2015 I'm not trying to cancel my VIP through the forum. I already cancelled the subscription through my account settings, but I should still have a month of VIP status from today until November 5th. My problem is that I don't actually have the VIP features that I paid for. Link to comment Share on other sites More sharing options...
Deceiver Posted October 5, 2015 Share Posted October 5, 2015 I'm not trying to cancel my VIP through the forum. I already cancelled the subscription through my account settings, but I should still have a month of VIP status from today until November 5th. My problem is that I don't actually have the VIP features that I paid for. Account settings through the forums? Maldesto will fix it for you. Link to comment Share on other sites More sharing options...
metalvana Posted October 5, 2015 Author Share Posted October 5, 2015 (edited) I cancelled it through the 'Client Area' --> Purchases section on this site. When I clicked on the cancel button, a pop-up came up saying that my VIP status would remain for the next month since I have already paid for this month. Is there some other way that I should have cancelled it? Edited October 5, 2015 by metalvana Link to comment Share on other sites More sharing options...
Administrator Maldesto Posted October 5, 2015 Administrator Share Posted October 5, 2015 fixed. 1 Link to comment Share on other sites More sharing options...
