sk8shoot Posted August 4, 2015 Share Posted August 4, 2015 (edited) Hey guys I got banned today, reason macroingI sent this mail to the jagex accounthelp email adress. Do i have any chance getting my acc back?_____________________________________________________________________________________________________________________ Dear employee of Jagex I’m addressing an error on my account, noticed on 4/08/2015 around 11:00 am ECT+1. As i had logged in wednesday 29/07/2015, considering getting back to your service ‚runescape', i decided to start playing when i came back from a certain obligation abroad. As i came back today and wanted to resume playing with some of my real life friends, i noticed that the runescape client told me that my account had been suspended. Amazed as i was, i followed the instructions and visited the account status page, which told me that my account had taken part in a practice called „macroing”. After actually googling what macroing meant, i was nonplussed that i was charged with this offense, since it was impossible for me to play this weekend. My question for you is, could you check from which IP adres this offense has been made and when the offense took place? I’ve been a member of your service for a very long time and have never partaken in any act that could have concluded in a suspension, thus my confusion. It would be terrible if my account was indeed suspended for something i didn’t do, since this character contains a lot of my childhood memories and experiences, and it would be a disaster if this was lost due to an act of an unknown individual. Thanks in advance for your reply Edited August 4, 2015 by sk8shoot Quote Link to comment Share on other sites More sharing options...
Flax Posted August 4, 2015 Share Posted August 4, 2015 They don't respond to emails sadly. Quote Link to comment Share on other sites More sharing options...
Arii Posted August 4, 2015 Share Posted August 4, 2015 lol they wont even look at it 1 Quote Link to comment Share on other sites More sharing options...
Bobrocket Posted August 4, 2015 Share Posted August 4, 2015 It's almost as if jagex doesn't check botting forums Quote Link to comment Share on other sites More sharing options...
sk8shoot Posted August 4, 2015 Author Share Posted August 4, 2015 Urgh damn, guess i'll have to make another account then -_-' Quote Link to comment Share on other sites More sharing options...
shoulinryu Posted August 4, 2015 Share Posted August 4, 2015 i tried the same never worked on several accounts. Quote Link to comment Share on other sites More sharing options...
Khaleesi Posted August 4, 2015 Share Posted August 4, 2015 As i had logged in wednesday 29/08/2015 Did you timetravel? 1 Quote Link to comment Share on other sites More sharing options...
sk8shoot Posted August 4, 2015 Author Share Posted August 4, 2015 As i had logged in wednesday 29/08/2015 Did you timetravel? Typo lol Quote Link to comment Share on other sites More sharing options...
Arii Posted August 4, 2015 Share Posted August 4, 2015 As i had logged in wednesday 29/08/2015 Did you timetravel? day/month/year? i dont get it lol Quote Link to comment Share on other sites More sharing options...
Khaleesi Posted August 4, 2015 Share Posted August 4, 2015 day/month/year? i dont get it lol He logged in at 29 august 2015 ... Which is 25 days on the future -_- Quote Link to comment Share on other sites More sharing options...
sk8shoot Posted August 4, 2015 Author Share Posted August 4, 2015 day/month/year? i dont get it lol What i meant was 29/07/15 dd/mm/YY Whats the point of having an accounthelp email adress if they don't even read your mails tho :p Quote Link to comment Share on other sites More sharing options...
Omniscent Posted August 4, 2015 Share Posted August 4, 2015 guess qwhat. email in trash fodler automatically Quote Link to comment Share on other sites More sharing options...
Bubble Posted August 4, 2015 Share Posted August 4, 2015 I've tried mailed them multiple times, but no respond - Sorry for your loss! Quote Link to comment Share on other sites More sharing options...
Rocket Posted August 4, 2015 Share Posted August 4, 2015 "Jagex" and "Customer Support" should not belong in the same sentence. Quote Link to comment Share on other sites More sharing options...
Caesar Posted August 5, 2015 Share Posted August 5, 2015 looool nice email, I doubt it'll even get noticed. But next time you should really make it more 'professional/easier to read' by fixing up the grammar etc :P Quote Link to comment Share on other sites More sharing options...
