anyone else have this issue when appealing? it automatically replies that i didnt provide enough information, and the account in question isnt banned  

i use the exact same login that i provided in the appeal forum, when i try to log in it says its disabled  

help

Hi [removed]

You're receiving this email as you've recently tried to appeal a ban, however the information you've provided doesn't link to a RuneScape account that has been banned.

The downside of having such an amazing long running game with more than 250 million accounts is that locating specific accounts without good quality information is very difficult – something akin to searching for a needle in about 30 different haystacks!

If you’d like help with locating the correct account details, please see our guide to recovering forgotten logins on our support centre.

It's worth pointing out that we’ll require very strong information to identify and prove ownership for an account; simply supplying the same information already provided will almost certainly result in you receiving a similar response.

*Please note: This message has been sent from an email address that does not accept incoming mail. If you need further help, check out our online support centre. *

can you log in to the runescape website and see in account status that it's actually permanently banned?

1 minute ago, myOSBaccount said:

can you log in to the runescape website and see in account status that it's actually permanently banned?

yes, i also double checked the username  

 

i have full access to the account, its disabled and all the information is correct

and you're sure the rsn matches the username that you're trying to unban?

1 minute ago, myOSBaccount said:

and you're sure the rsn matches the username that you're trying to unban?

absolutely positive, i copy and pasted it from the account tab on the runescape website on my second attempt 

You typed the login email or rsn wrong.

Just now, Magy said:

You typed the login email or rsn wrong.

no, i didnt 

Just now, childrenfirst said:

no, i didnt 

You must have. Re-send the appeal lol you maybe typed login email wrong then if you copypasted the rsn. 

Just now, childrenfirst said:

no, i didnt 

That happened to me too once and turns out i typed login email wrong

1 minute ago, Magy said:

You must have. Re-send the appeal lol you maybe typed login email wrong then if you copypasted the rsn. 

That happened to me too once and turns out i typed login email wrong

copied and pasted both on the second try 

10 minutes ago, childrenfirst said:

copied and pasted both on the second try 

Are you sure its the right account? Maybe you copied and pasted other account? Try once more because i've had this exact thing happen.  

6 minutes ago, Magy said:

Are you sure its the right account? Maybe you copied and pasted other account? Try once more because i've had this exact thing happen.  

im going to send it in again anyway since i suppose theres no reason not to, but yeah im absolutely positive that it was correct

9 minutes ago, childrenfirst said:

im going to send it in again anyway since i suppose theres no reason not to, but yeah im absolutely positive that it was correct

if you're just copy and pasting then make sure you're pasting the right thing in the right fields, and also that nothing extra is pasted by mistake (like an extra character that you didn't notice)

12 minutes ago, myOSBaccount said:

if you're just copy and pasting then make sure you're pasting the right thing in the right fields, and also that nothing extra is pasted by mistake (like an extra character that you didn't notice)

trust me dude its right 

20 minutes ago, childrenfirst said:

trust me dude its right 

no reason for me not to trust you, good luck with your appeal

Where can I send appeals, I got some accounts I want unbanned.