childrenfirst Posted February 23, 2019 Posted February 23, 2019 anyone else have this issue when appealing? it automatically replies that i didnt provide enough information, and the account in question isnt banned i use the exact same login that i provided in the appeal forum, when i try to log in it says its disabled help Hi [removed] You're receiving this email as you've recently tried to appeal a ban, however the information you've provided doesn't link to a RuneScape account that has been banned. The downside of having such an amazing long running game with more than 250 million accounts is that locating specific accounts without good quality information is very difficult – something akin to searching for a needle in about 30 different haystacks! If you’d like help with locating the correct account details, please see our guide to recovering forgotten logins on our support centre. It's worth pointing out that we’ll require very strong information to identify and prove ownership for an account; simply supplying the same information already provided will almost certainly result in you receiving a similar response. *Please note: This message has been sent from an email address that does not accept incoming mail. If you need further help, check out our online support centre. *
myOSBaccount Posted February 23, 2019 Posted February 23, 2019 can you log in to the runescape website and see in account status that it's actually permanently banned?
childrenfirst Posted February 23, 2019 Author Posted February 23, 2019 1 minute ago, myOSBaccount said: can you log in to the runescape website and see in account status that it's actually permanently banned? yes, i also double checked the username i have full access to the account, its disabled and all the information is correct
myOSBaccount Posted February 23, 2019 Posted February 23, 2019 and you're sure the rsn matches the username that you're trying to unban?
childrenfirst Posted February 23, 2019 Author Posted February 23, 2019 1 minute ago, myOSBaccount said: and you're sure the rsn matches the username that you're trying to unban? absolutely positive, i copy and pasted it from the account tab on the runescape website on my second attempt
childrenfirst Posted February 23, 2019 Author Posted February 23, 2019 Just now, Magy said: You typed the login email or rsn wrong. no, i didnt
Magy Posted February 23, 2019 Posted February 23, 2019 Just now, childrenfirst said: no, i didnt You must have. Re-send the appeal lol you maybe typed login email wrong then if you copypasted the rsn. Just now, childrenfirst said: no, i didnt That happened to me too once and turns out i typed login email wrong
childrenfirst Posted February 23, 2019 Author Posted February 23, 2019 1 minute ago, Magy said: You must have. Re-send the appeal lol you maybe typed login email wrong then if you copypasted the rsn. That happened to me too once and turns out i typed login email wrong copied and pasted both on the second try
Magy Posted February 23, 2019 Posted February 23, 2019 10 minutes ago, childrenfirst said: copied and pasted both on the second try Are you sure its the right account? Maybe you copied and pasted other account? Try once more because i've had this exact thing happen.
childrenfirst Posted February 23, 2019 Author Posted February 23, 2019 6 minutes ago, Magy said: Are you sure its the right account? Maybe you copied and pasted other account? Try once more because i've had this exact thing happen. im going to send it in again anyway since i suppose theres no reason not to, but yeah im absolutely positive that it was correct
myOSBaccount Posted February 23, 2019 Posted February 23, 2019 9 minutes ago, childrenfirst said: im going to send it in again anyway since i suppose theres no reason not to, but yeah im absolutely positive that it was correct if you're just copy and pasting then make sure you're pasting the right thing in the right fields, and also that nothing extra is pasted by mistake (like an extra character that you didn't notice)
childrenfirst Posted February 23, 2019 Author Posted February 23, 2019 12 minutes ago, myOSBaccount said: if you're just copy and pasting then make sure you're pasting the right thing in the right fields, and also that nothing extra is pasted by mistake (like an extra character that you didn't notice) trust me dude its right
myOSBaccount Posted February 23, 2019 Posted February 23, 2019 20 minutes ago, childrenfirst said: trust me dude its right no reason for me not to trust you, good luck with your appeal
Jueix Posted February 23, 2019 Posted February 23, 2019 Where can I send appeals, I got some accounts I want unbanned.
