Need help VIP!!!

[appie040]

So basically my vip was canceled i had balance 50 euro's..

then i canceled the auto thing on paypal...

Tryed to rebuy it.. when i have balance on cc and paypal xD

Says it : enter a new creditcard?????? when i already got funds and a cc with money can any1 help??

I cleared cookies and removed cc everything nothing works.. need realy help!

 

It aswell says i need to pay 10$ but where can i pay it?? mabye its the main reason.. can any1 help or staff please..

[Severide]

3 hours ago, appie040 said:

So basically my vip was canceled i had balance 50 euro's..

then i canceled the auto thing on paypal...

Tryed to rebuy it.. when i have balance on cc and paypal xD

Says it : enter a new creditcard?????? when i already got funds and a cc with money can any1 help??

I cleared cookies and removed cc everything nothing works.. need realy help!

 

It aswell says i need to pay 10$ but where can i pay it?? mabye its the main reason.. can any1 help or staff please..

Have you tried accessing your osbot account to see if any outstanding payments? 

Or maybe on here It’s still classed as activated so need to cancel that, go into your orders and have a look. 

[appie040]

1 hour ago, Severide said:

Have you tried accessing your osbot account to see if any outstanding payments? 

Or maybe on here It’s still classed as activated so need to cancel that, go into your orders and have a look. 

[Severide]

Maybe @Night can look into that for you then 

[Mio]

I don't fully understand the situation. Can you post screenshots in English? Is it not letting you use the card you already have linked to your PayPal?

[appie040]

@Mio Thanks but found the problem! i bought it without renew every month xDDD 

[Mio]

Glad it could be resolved.