Lord Charlie Posted March 15, 2017 Share Posted March 15, 2017 hi , i brought a account from @Arcus around a year ago, and now the account is Locked, i have tried recovering my self but need more details IE creation date, ISP used, i spoke to the live chat they gave me a email to send some info to, i have waited over 3 weeks for a reply (there is proff of livechat screenies in a PM, will add Mod into chat who accepts the appeall] 1 Link to comment Share on other sites More sharing options...
Saiyan Posted March 15, 2017 Share Posted March 15, 2017 I've asked Arcus to reply, can you post the evidence in here? i.e the account being locked etc Edit: As well as proof that there was a trade/transaction between you and arcus. Link to comment Share on other sites More sharing options...
Decode Posted March 15, 2017 Share Posted March 15, 2017 @Lord Charlie, thanks for the picture. We'll wait for @Arcus to respond now. Link to comment Share on other sites More sharing options...
Saiyan Posted March 16, 2017 Share Posted March 16, 2017 I've asked Arcus in his live chat but he wasn't there so his worker said they'd let him know asap. Link to comment Share on other sites More sharing options...
Lord Charlie Posted March 16, 2017 Author Share Posted March 16, 2017 I've had this for about 3 weeks he is not there His account creator messaged me on @Arcus account saying he can help me with this just waiting for email reply 1 Link to comment Share on other sites More sharing options...
Jordan Posted March 16, 2017 Share Posted March 16, 2017 11 minutes ago, Lord Charlie said: I've had this for about 3 weeks he is not there His account creator messaged me on @Arcus account saying he can help me with this just waiting for email reply Okay keep us updated on the status. Link to comment Share on other sites More sharing options...
Lord Charlie Posted March 18, 2017 Author Share Posted March 18, 2017 Okay he gave me some creation info VIA Email, but still could not recover/unlock the account with that additional information Link to comment Share on other sites More sharing options...
Saiyan Posted March 19, 2017 Share Posted March 19, 2017 58 minutes ago, Lord Charlie said: Okay he gave me some creation info VIA Email, but still could not recover/unlock the account with that additional information Have you asked him to recover it himself for you? Link to comment Share on other sites More sharing options...
Lord Charlie Posted March 19, 2017 Author Share Posted March 19, 2017 I have emailed him regarding recovering, no reply as yet Link to comment Share on other sites More sharing options...
Lord Charlie Posted March 19, 2017 Author Share Posted March 19, 2017 Seems if a mod asks they get a reply, it's took me over 3 weeks to get a response a soon as disputed was opened there was a reply? If a mod could speak directly to them about a recovery? If can't be recovered what is the other options as a lot of work has been put into the account 1 Link to comment Share on other sites More sharing options...
Saiyan Posted March 20, 2017 Share Posted March 20, 2017 On 3/19/2017 at 3:50 PM, Lord Charlie said: Seems if a mod asks they get a reply, it's took me over 3 weeks to get a response a soon as disputed was opened there was a reply? If a mod could speak directly to them about a recovery? If can't be recovered what is the other options as a lot of work has been put into the account I'll tell Maldesto to pm him directly. Link to comment Share on other sites More sharing options...
Mio Posted March 21, 2017 Share Posted March 21, 2017 @Lord Charlie has Arcus reached out to you yet? Link to comment Share on other sites More sharing options...
Lord Charlie Posted March 21, 2017 Author Share Posted March 21, 2017 yes i got a email today at 1pm but no reply as yet Link to comment Share on other sites More sharing options...
Mio Posted March 21, 2017 Share Posted March 21, 2017 Please keep us updated. 1 Link to comment Share on other sites More sharing options...
Jordan Posted March 23, 2017 Share Posted March 23, 2017 Any news? Link to comment Share on other sites More sharing options...
