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Account locked

Lord Charlie
in Dispute Archive

Featured Replies

hi ,

i brought a account from @Arcus around a year ago, and now the account is Locked, i have tried recovering my self but need more details IE creation date, ISP used, i spoke to the live chat they gave me a email to send some info to, i have waited over 3 weeks for a reply 

(there is proff of livechat screenies in a PM, will add Mod into chat who accepts the appeall]

    • Like 1

    I've asked Arcus to reply, can you post the evidence in here?

    i.e the account being locked etc

    Edit: As well as proof that there was a trade/transaction between you and arcus. 

    I've asked Arcus in his live chat but he wasn't there so his worker said they'd let him know asap. 

    • Author

    I've had this for about 3 weeks he is not there

     

    His account creator messaged me on @Arcus account saying he can help me with this just waiting for email reply 

    • Like 1
    11 minutes ago, Lord Charlie said:

    I've had this for about 3 weeks he is not there

     

    His account creator messaged me on @Arcus account saying he can help me with this just waiting for email reply 

    Okay keep us updated on the status.

    • Author

    Okay he gave me some creation info VIA Email, but still could not recover/unlock the account with that additional information

    58 minutes ago, Lord Charlie said:

    Okay he gave me some creation info VIA Email, but still could not recover/unlock the account with that additional information

    Have you asked him to recover it himself for you? 

    • Author

    Seems if a mod asks they get a reply, it's took me over 3 weeks to get a response a soon as disputed was opened there was a reply? If a mod could speak directly to them about a recovery? If can't be recovered what is the other options as a lot of work has been put into the account

    • Like 1
    On 3/19/2017 at 3:50 PM, Lord Charlie said:

    Seems if a mod asks they get a reply, it's took me over 3 weeks to get a response a soon as disputed was opened there was a reply? If a mod could speak directly to them about a recovery? If can't be recovered what is the other options as a lot of work has been put into the account

    I'll tell Maldesto to pm him directly.

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