jed1c Posted November 23, 2016 Share Posted November 23, 2016 So i ordered a rs3 account from them, days went and no account came. So i asked for a refound and they said they would refound me when the manager comes back. Manager never comes back and now they are ignoring me when ever i write to them. Stay away from them... Link to comment Share on other sites More sharing options...
Decode Posted November 23, 2016 Share Posted November 23, 2016 Thank you for reporting this, however, you'll have better luck getting a response on other forums since rsmalls isn't a member here. Edit: ok apparently @HellenWong is rsmalls. I've placed the user in TWC and asked them to reply here. Do you have any other proof you can provide? 2 Link to comment Share on other sites More sharing options...
jed1c Posted November 24, 2016 Author Share Posted November 24, 2016 Thank you for reporting this, however, you'll have better luck getting a response on other forums since rsmalls isn't a member here. Edit: ok apparently @HellenWong is rsmalls. I've placed the user in TWC and asked them to reply here. Do you have any other proof you can provide? Only more proof i have are that they are ignoring me. Link to comment Share on other sites More sharing options...
jed1c Posted November 24, 2016 Author Share Posted November 24, 2016 wow, the 24/7 support answered me after 78h. 2 Link to comment Share on other sites More sharing options...
Decode Posted November 24, 2016 Share Posted November 24, 2016 wow, the 24/7 support answered me after 78h. Maybe try asking them if you closed the dispute on paypal would they resolve it for you quicker? Link to comment Share on other sites More sharing options...
Decode Posted November 26, 2016 Share Posted November 26, 2016 hello admin ,from the jed1c screenshots and according the amount ,we found his payment Leoantonjoh******@@gmail.com , we refunded him on Nov 24th ,here is the paypal screenshot , http://imgur.com/sRRoVge , pls check and close this claim ,thanks @jed1c can you confirm this? Link to comment Share on other sites More sharing options...
Administrator Maldesto Posted November 26, 2016 Administrator Share Posted November 26, 2016 hello admin ,from the jed1c screenshots and according the amount ,we found his payment Leoantonjoh******@@gmail.com , we refunded him on Nov 24th ,here is the paypal screenshot , http://imgur.com/sRRoVge , pls check and close this claim ,thanks also, why does it take you days to refund someone when they provide you this on your live chat, why does it take you getting a TWC rank and a dispute against you for you to get off your lazy ass and refund the guy. 21 Link to comment Share on other sites More sharing options...
Decode Posted November 28, 2016 Share Posted November 28, 2016 User will need to confirm if he received the payment within 24 hours or i will close this dispute. Link to comment Share on other sites More sharing options...
Saiyan Posted November 29, 2016 Share Posted November 29, 2016 Closed. Link to comment Share on other sites More sharing options...