I've seen a Mod saying that they read all the appeals. Some of them are not even trying, just some random crap... I've seen a guy get unbanned sending the bohemian rhapsody lyrics, lol. But obviously the ban was a mistake, the appel will only help the mod to see if there is something wrong or not.
If the last IP logged on the account was your friend's IP, there's a chance it can be unbanned saying it was hacked. But if they are sure that YOU were the one botting, they wont even answer the appeal.
The best thing you can do is try to send a twitter message. Almost sure they always answer the twitter messages.