Hi, I am reaching out in hopes of some helpful answers regarding fixing my grandparent's desktop.
Long story short, my grand parent's were experiencing some issues with their computer and I offered to repair it for them, after hooking up the computer I booted into windows with no issues, I downloaded and reinstalled a fresh version of Windows 10, afterward I removed all the components from the computer and gave the inside a deep clean and put everything together now I am experiencing issues with the RAM the two sticks that came with the computer are no longer working together I can only use one of the RAM sticks. I have provided a before & after picture of the boot screen showing my issue. (note* pressing the DEL key doesn't open the BIOS anymore)
BEFORE I REINSTALLED WINDOWS & CLEANED INSIDE THE COMPUTER.
AFTER I INSTALLED WINDOWS 10 / CLEANED THE INSIDE OF THE COMPUTER
All help is appreciated, thank you