The accounts had only 4 quests completed when checking on them first. I told him about it and he said he'd finish it in 8hrs. I checked again on 8hours and he had done witch's house instead of grand tree/lost city. Technically yes, witch's house can be used for NMZ but it makes it so much harder and I paid for grand tree or lost city. 1 account wasn't quested at all I had to quest the rest myself on the last account because the order was already 2,5 days late and he said it would take another day to finish.
Edit: @Greengo said he would compensate me 7,5m if neutral fb gets removed. Im fine with that. (He hasnt paid yet)