pauliusam Posted March 25, 2016 Share Posted March 25, 2016 so my email was hjacked (paypal account, facebooke also runescape) after i fix all bad things happened to my with my paypal facebooke (because it was used) finnaly i recoved my runescape account and it took like 5hours to get accepted and after that.. i'm permanently banned for trading account... and i can;t even appeal it. I writed to jagex email i found but no respone, used twitter but no response i mean i have all proves i was hacked not selled account.. i know jagex big game company but it's not true... really not true.. do not know what their arguments maybe they have their ways to find out it, but IT IS BIG MISTAKES everybody does mistakes and here is one of them.. it's impossible for them to prove their decision but i can prove i was hacked by showing emails from paypal and others sites about that. So what should i do? try to personally contact mod ? but how? Quote Link to comment Share on other sites More sharing options...
Epsilon Posted March 25, 2016 Share Posted March 25, 2016 Keep trying the twitter I'd say. If your story is true I've seen people get unbanned for scenarios like this. Quote Link to comment Share on other sites More sharing options...
Goaks Posted March 25, 2016 Share Posted March 25, 2016 tweet @jagexweath Quote Link to comment Share on other sites More sharing options...
pauliusam Posted March 25, 2016 Author Share Posted March 25, 2016 what should i tweet to get them attention? Quote Link to comment Share on other sites More sharing options...
JK_rs Posted March 25, 2016 Share Posted March 25, 2016 i had the same problem and started tweeting to jagex support. they told me they couldnt do anything untill some king of forum topic was made. ive been waiting for almost 4 months now to get my hijacked account back. Quote Link to comment Share on other sites More sharing options...
Scotty Posted March 25, 2016 Share Posted March 25, 2016 make a thread on reddit Quote Link to comment Share on other sites More sharing options...
Realist Posted March 25, 2016 Share Posted March 25, 2016 twitter is useless now, people just spam him with ban appeals Quote Link to comment Share on other sites More sharing options...
The Hero of Time Posted March 25, 2016 Share Posted March 25, 2016 make a thread on reddit 1 Quote Link to comment Share on other sites More sharing options...
pauliusam Posted March 25, 2016 Author Share Posted March 25, 2016 what is it "reddit" Quote Link to comment Share on other sites More sharing options...
Solution Posted March 25, 2016 Share Posted March 25, 2016 They dont unban accounts that are banned for botting under any circumstances. Theyll just tell you you shouldve kept your accounts safe. 1 Quote Link to comment Share on other sites More sharing options...
The Hero of Time Posted March 25, 2016 Share Posted March 25, 2016 (edited) i had the same problem and started tweeting to jagex support. they told me they couldnt do anything untill some king of forum topic was made. ive been waiting for almost 4 months now to get my hijacked account back. jagex? customer support? HAH! Edited March 25, 2016 by The Hero of Time Quote Link to comment Share on other sites More sharing options...
nyan Posted March 25, 2016 Share Posted March 25, 2016 (edited) sorry to hear about your troubles but I doubt your account will be unbanned. In rare cases they sometimes do unban and I encourage you to attempt all the suggestions above and below but the odds are you've already lost. edit: source: https://support.runescape.com/hc/en-gb/articles/206797919-Account-Bans Edited March 25, 2016 by Shiny 1 Quote Link to comment Share on other sites More sharing options...
visas Posted March 25, 2016 Share Posted March 25, 2016 my acc was hijacked and banned for botting. got it unbanned though Quote Link to comment Share on other sites More sharing options...
pauliusam Posted March 25, 2016 Author Share Posted March 25, 2016 my account was banned not for botting, it was banned for "account trading" they think i sold account ant recover it back. but it's not true They dont unban accounts that are banned for botting under any circumstances. Theyll just tell you you shouldve kept your accounts safe. story of hack. I find one person which one can complete my quest i used teamviewer (he connect to my computer) i left him there because I never thought he could do something like that.. so he used my email adresas (it's was easy he just turned on my google chrome and come to gmail.com) and changed psw/email easy in runescape.com when had access to my email also used my other password like paypal (buyed some mills, but im get my money back anyway because paypal know my account was stolen and here is one on proof) and after i come back home he was blocked my turned everything off even changed email adress but i have secured it so easy get back via phone number .and of course fixed my real money things like paypal money transfers then i use recovery to get back my account and i got perm banned for trading account because jagex think i sold it. Usually when u sold account u give more information then only password and maybe then they could give perm ban if (buyer tries recovery it with more information, but he DONT HAVE THAT KIND OF INFORMATION) all he did changed my psw and set hes email on my account via my computer. and i can;t explain that for jagex. I have all mails for paypal, facebook others sites from that they about stolen password and not my payment via paypal... and i can prove im talking true but how to explain that for them? im 100% sure they don't have more then 1-2 arguments about they decision to permanently ban my account sorry for English.. not my first language sorry to hear about your troubles but I doubt your account will be unbanned. In rare cases they sometimes do unban and I encourage you to attempt all the suggestions above and below but the odds are you've already lost. edit: source: https://support.runescape.com/hc/en-gb/articles/206797919-Account-Bans my acc was hijacked and banned for botting. got it unbanned though how u get unbanned? how u even contacted them? twitter? Quote Link to comment Share on other sites More sharing options...
visas Posted March 25, 2016 Share Posted March 25, 2016 pmed Quote Link to comment Share on other sites More sharing options...
