Banstick Posted June 24, 2015 Posted June 24, 2015 So i was going through my bank statement and noticed 9.99$ fee every 31 days for the past 3 months from paypal. Decided to check my paypal and noticed it was a reacquiring payment from osbot for VIP. But i do not have VIP and i havent had vip for over 60 days. Please assist here because i have been getting charged for vip but as you can see I am not VIP
Kico Posted June 24, 2015 Posted June 24, 2015 Make sure you cancel the preapproved payments but if you need any other assistance you should pm dex.
Decode Posted June 24, 2015 Posted June 24, 2015 (edited) VIP automatically renew's you have to manually stop it and about the issue of not having VIP, speak with Dex or a staff member about it. Edited June 24, 2015 by Decode
Extreme Scripts Posted June 25, 2015 Posted June 25, 2015 You most likely cancelled it and forgot to cancel it on PayPal as it's a 2 step cancellation fee. I would suggest you cancel it on paypal as well if you haven't done so already and apply here for re-imbursement/activation: http://osbot.org/forum/forum/150-refund-requests/
Banstick Posted June 25, 2015 Author Posted June 25, 2015 Yes, what happened was I canceled but I didn't notice the charge was still there. Thank you
darvinb98 Posted June 25, 2015 Posted June 25, 2015 seems like some kind of error imo, hope it gets fixed bro
