close.

Edited April 18, 201510 yr by Nicholas

I made @Virmach aware of the dispute

and requested him to response here.

 

He has 24h to do so.

So you didn't contact them within 24 hours? That isn't their fault?

Just my opinion but I think it's only valid to have a 24hr time window for a rufund if the person will get back to you promptly. If every time you have an issue it takes 12 hrs you're screwdd from the beginning. Sounds a little dirty to me.

okay ill put this in easier terms. you buy shoes off the internet. they say size 10 but they send size 6. you wait tell the next day to call but you are busy at work then call them right when you get home. and they ask for you to buy their shoe extensions. so you buy the shoe extension but it makes the shoe an 8 instead of a 10. you call them and want your money back but they will only sell you more extensions.