Rob1996 Posted May 3, 2021 Share Posted May 3, 2021 Hey, I can't use the RS MENU page (change pw, email, account display name, etc). It says Access Denied, Error 15. Can someone help? (MAC USERS) Quote Link to comment Share on other sites More sharing options...
Gunman Posted May 3, 2021 Share Posted May 3, 2021 @Rob1996 That's jagex's Incapsula/Impurva system to stop malicious visitors. Can be triggered by, IP, browser, some browser options, some browser extensions, etc. Every time you change something delete the cache for the webpage. May need to wait a couple hours sometimes as well. Quote Link to comment Share on other sites More sharing options...
Rob1996 Posted May 3, 2021 Author Share Posted May 3, 2021 2 minutes ago, Gunman said: @Rob1996 That's jagex's Incapsula/Impurva system to stop malicious visitors. Can be triggered by, IP, browser, some browser options, some browser extensions, etc. Every time you change something delete the cache for the webpage. May need to wait a couple hours sometimes as well. This been for weeks, I can't use the RSMENU page service. I need to apply for a ban appeal and I can't, because of my IP. Quote Link to comment Share on other sites More sharing options...
skillerkidos1 Posted May 3, 2021 Share Posted May 3, 2021 1 hour ago, Rob1996 said: This been for weeks, I can't use the RSMENU page service. I need to apply for a ban appeal and I can't, because of my IP. It does that to only sometimes when I use my phone data but I just have to connect to any WiFi and it fixes it Quote Link to comment Share on other sites More sharing options...
