Dispute against lukkeis's services

[JioMy]

Disputed member: @lukkeis

Explanation: His worker botted during service, and got couple accs banned. i had ordered 1-25 thieve for 3m( an extra mill to have it done asap) 

at first he was trying to help me with telling me that he will ask the worker for runelite screenshots, but after his worker denied having any evidence of handdone service, also before this pinned back to me saying its hard to prove if i hadn't botted i do have screenshots of all the levels i got before handing them the account

He claims that i am trying to make extra money off his services.

Here is convo with both of them: 

https://gyazo.com/6b6683745f91b22b0dd3c77aaf5d07c2

https://gyazo.com/5d7a92274b4b9dca4252c8ad27bda43b

https://gyazo.com/231dd268d7a7d7231cee454167db929b

https://gyazo.com/aac1f408244d0a4bbfda2de029019b5b

https://gyazo.com/355a670e403c49caf0a78e39c38c281f

Edited March 5, 2020 by JioMy

[Lost Panda]

@JioMy When did the bans occur? was it during or after the service

 

 

 

[JioMy]

51 minutes ago, Lost Panda said:

@JioMy When did the bans occur? was it during or after the service

 

 

 

It was after the service, after jagex hrs started i had gone to sleep after i handed em accs for service and after i woke up i asked around if worker was available for more services but they were asleep so i had left for work.

[Lost Panda]

7 hours ago, JioMy said:

It was after the service, after jagex hrs started i had gone to sleep after i handed em accs for service and after i woke up i asked around if worker was available for more services but they were asleep so i had left for work.

So was it a day after the service was done? (show screenshot of account status and a screenshot of discord chat when the worker started)

Also please post pictures of levels you acquired on the account.

[JioMy]

15 hours ago, Lost Panda said:

So was it a day after the service was done? (show screenshot of account status and a screenshot of discord chat when the worker started)

Also please post pictures of levels you acquired on the account.

https://gyazo.com/bb155589340057b3ee727756423df45c

he is talking abt not doing the quests required in the ticket([hidden]) -- this ss has details of both accs so you can check the account status here is a screenshot tho:

https://gyazo.com/5dbd84018cea40cd26070a55d0c6c902

 

i am sure they have a transcript they could provide with his scuffed 25 thieve screenshot(cropped just to show the lvl).

My .runelite folder: 

levels gained before start of service

Account 1: 

[hidden]

Account 2:

[hidden]

 

Edit: i am +5:30 GMT btw.

 

 

[Lost Panda]

@lukkeis After seeing screenshot given by jiomy and your worker having no proof of levels, as a service provider you're responsible for your worker.

You have 24 hours to refund jiomy 12m total (9m for total of 2 bonds + 3m cost of service)

Next time make sure every worker has the screenshot option enabled since without any evidence and the date of ban happening right after the service everything points at your worker.

[JioMy]

I've received the refund.

[lukkeis]

12m was refunded lol

Sad to see staff being so rackless and letting some random person extort as little as couple mils from our service.

[Lost Panda]

@lukkeis as a service provider maybe pick your workers better, and make sure they have screenshots on...its basically servicing 101 : D

Dispute closed.