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Question about network

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I have been hosting my servers for a few weeks now,running about 400-450 accounts on my network but i'm having problems.

The issue i have is that when all my bots are running,when i ping to google.com or i will receive ping time-outs from time to time.

How my network looks like:ISP modem+router combined-->plug and play switch with 16 ports-->9 servers connected


My downloadspeed is 500mbps and upload 40mbps.


my question:Is this normal for what i have or am I doing something wrong here?I know the isp shares bandwith with different houses over 1 line.

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