Uh, they didn't even spend time making it
http://community.invisionpower.com/files/file/5955-if-ipb-shoutbox/
& the chatbox being down isn't their fault. It's the host's fault. The reset was the fix the host issues...
No time was wasted.
You guys cry about chatbox being down, so they attempted to find an alternative to it so you guys wouldn't be without the feature, and then you guys cry about them wasting time...