Dear The OSBot Community,
Recently, theres been a big fiasco revolving around the user "OSRS Butlers", "Tuttifrutti" and "Betscaper". These are all one person. Betscaper scammed and returned (with an appeal and fully refunding his victims) on the account TuttiFrutti. Later on however, TuttiFrutti was also banned for scamming and he returned as OSRS butlers. Initially, he was just a new member in the community who rapidly grew by doing plenty of services and trading GP. Later on however, we discovered that he was ban evading TuttiFrutti. Around the same time, there were talks between me and butlers to open up a service together as partners and that he would pay a 4bil deposit towards this. Now, since he had his hands deep into the market at that point, i went to maldesto regarding this. I consulted with him, and we decided that the optimal solution was to try and secure butlers 4b deposit, and then confront him with who he really was. This might be perceived as a bad decision, but as people who serve the community, it is our duty to think forward and think about the bigger picture.
After a few days went by, we decided that we would just confront him since there was no movement on the deposit's end. After confronting him with his ban evading, he made an appeal and instantly paid me the money he owes to the people he scammed. Heres where things get a little bit tricky. Usually, or in fact always, we make sure ban evaders return to their original accounts. However, due to a miscommunication in the staff chat, that decision came late. Hence why up until recently, he had stayed on as OSRS Butlers.
Last Sautrday, another mix up happened. A simple mix up which sadly lead to a big turn of events. For some reason, people thought Butlers didn't refund the money and was allowed back into the community down to "Corruption". Now, why this mix up happened, i dont know and frankly at this point, it doesn't matter. What matters is how we fix it. Because of this mix up, Butlers was suddenly banned because it was presumed he didn't refund in the first place, which naturally, made him react in a way most of us would, angrily. Part of his reaction was withholding payments made to him by his customers for a short period of time. This was frowned upon and regardless of whether he was within his rights to a reaction or not, is not acceptable. This is what caused the posts about charging back etc..
Eventually, he returned the money to his customers (Services which weren't started) and also came to an agreement with the other customers whose services he'd already started to complete those services. After clearing this confusion with butlers, and a lengthy discussion between the staff team and him included, we have decided to let him back into the community using his initial account "Bestcaper". He will remain in TWC for an undefined period, until we feel he has earned the right to no longer be TWC.
If anyone has any more questions regarding this matter, feel free to drop any staff member a private message or post them on this thread and we will get back to you as soon as we can. However, keep in mind that we cant go into full detail regarding everything with you. This thread was designated to hopefully give some insight as to what happened, and how it was dealt with.
Regards,
The OSBot Staff Team