kushad Posted July 9, 2015 Posted July 9, 2015 Have been trying contact multiple people but no one has gotten back to me so maybe If i post in the 'help' section I will get some insight of this. Can anyone help me, since admin wont bother replying? Been a few days now no one has gotten back to me. Thanks in advance
Orange Posted July 9, 2015 Posted July 9, 2015 (edited) *Waits for to post here* Edited July 9, 2015 by Orange 1
Rocket Posted July 9, 2015 Posted July 9, 2015 Definitely an issue, I've bought 2 scripts and haven't had that problem 1
To The Stars Posted July 9, 2015 Posted July 9, 2015 Bought a few scripts and it only charged me once 1
Khaleesi Posted July 9, 2015 Posted July 9, 2015 If you buy the script when it had a monthly fee, it will stay that way in the system. If divinity feels to remove the monthly payment, they should also update this in the system sicne the system will take 9.99$ a month even though the fee was removed. Wait for Maldesto to fix this issue I guess. Khaleesi
Skinkelynet Posted July 9, 2015 Posted July 9, 2015 i think it's cause of paypals pre-approved payment function. You can find this by logging into your paypal -> click the settings icon in the top right corner -> scroll a little down and click on pre-approved payments under payment settings -> it should now show any kind of transaction that has an active subscription -> simply just cancel it. This could probaly be the problem
Dex Posted July 11, 2015 Posted July 11, 2015 Please create a request here using the correct format and we will review the case.