Any progress?

Still waiting

any update?

This dispute has become a joke. I feel like I am the driving force behind it all.

This dispute has become a joke. I feel like I am the driving force behind it all.

I'm sorry but we will have to wait for Keith to post the evidence which shows that JAG has been removed. Again, my sincere apologies that this is taking so long!

I'm sorry but we will have to wait for Keith to post the evidence which shows that JAG has been removed. Again, my sincere apologies that this is taking so long!

 

its bullshit.

Either way, tommorrow i get hospital results and depending what they are I may never log in Osbot again. So idc what happens.

But i live in the moment, and before I leave would prefer my name to be in the clear.

its bullshit.

Either way, tommorrow i get hospital results and depending what they are I may never log in Osbot again. So idc what happens.

But i live in the moment, and before I leave would prefer my name to be in the clear.

 

That's sad to hear, let's hope Keith replies very soon

All clear JAG removed from the account, thanks to everybody for their patience and support

All clear JAG removed from the account, thanks to everybody for their patience and support

Fantastic news! Great to hear it's been resolved, thank you both for your cooperation throughout this process I do greatly appreciate it.

@YinZ's TWC will be removed, wish you all the best with your hospital results. Once again thank you both for your patience and cooperation ^_^

Re-opened as requested. @keithrocks, please provide all the evidence you have!

As we all know, JAG was removed off the account, i had my email registered and password etc. I even set up the jagex account authenticator. But yet again, the accounts registered email has been changed along with the password. However authenticator is on the account, so if it does what its supposed to do then hopefully the account can not be accessed

I feel that this dispute could again be closed, i fear i may have had a keylogger on my laptop. However i now dont have the account registered to my email address, so if anybody could help me recover it'd be much appreicated

You can recover the account by following this procedure:

 

You are able to do this though https://secure.runes...unthelp_nologin if the link dosnt work you have to

Go to runescape.com

Top right do to support->Account recovery 

 

Click having other troubles logging in

 

Then

Go to that 3rd option and scroll all the way down to

 

Click there

 

Then scroll down to

Click to send it

 

Then you want to click that bottom part

 

Then you will see this big forum 

 

This is the link to there see if it work

https://secure.runes...unthelp_nologin

http://i.imgur.com/2DMxI7D.png?1

http://i.imgur.com/2DMxI7D.png?1

 

I wrote all the information down that YinZ gave me, when we screenshared last time and i included it all within the ticket.

But it says that the original owner has the account again?