Disputed member: http://osbot.org/forum/user/91717-softarn/ 

Thread Link: http://osbot.org/forum/topic/47857-%E2%99%9B-sofarns-vps-shop-%E2%99%9B-from-4-monthly-%E2%99%9B-100-uptime-%E2%99%9B/#entry536659

Explanation: The Vps that i bought just stopped working.

Evidence: http://gyazo.com/c713bec1690314636d0555292f91bc01 and chat log: http://gyazo.com/6db6a64f0b0a25e45efcc422116ee50f

 

I really didn't want to make this dispute against him, since he is a really great guy and have helped me alot. But the VPS did not last longer than 15 days as he promised.

 

 

Edited May 10, 201411 yr by Framble

The user has been alerted.

In the meantime, still attempt to get into contact with him.

The user has been alerted.

In the meantime, still attempt to get into contact with him.

Yeah I will do that. I am 100% sure he will fix this issue for me

Yeah I will do that. I am 100% sure he will fix this issue for me

 

Understood, please keep us updated if he does contact you and we'll await his response here.

 

Thank you for your cooperation.

Still waiting for him to log on.

Still waiting for him to log on.

 

We will wait 24 hours from @Mikasa's post and then if a response has still not been made, we will move forward from there.

 

Thank you.

Hello there, I am deeply sorry for this downtime!

 

It went down last Satuday, 1 week from now, and at first I told all customers to wait upto 72 hours, but its been double that since then! 

 

I have had bad problems with my dataserver, which is hurting not only my customers, my reputation but also myself as all my personal VPSes is also down!

 

I understand the customers side of this issue, so I am to offer full refund to anyone that which to have so!

 

However, when I get the dataserver up I will send replacements + free extra week to everyone! 

 

I am now 90% sure it should work tomorrow morning, really hope so! If it's not up by then, and you can't keep waiting, then contact me for full refund!

Hello there, I am deeply sorry for this downtime!

 

It went down last Satuday, 1 week from now, and at first I told all customers to wait upto 72 hours, but its been double that since then! 

 

I have had bad problems with my dataserver, which is hurting not only my customers, my reputation but also myself as all my personal VPSes is also down!

 

I understand the customers side of this issue, so I am to offer full refund to anyone that which to have so!

 

However, when I get the dataserver up I will send replacements + free extra week to everyone! 

 

I am now 90% sure it should work tomorrow morning, really hope so! If it's not up by then, and you can't keep waiting, then contact me for full refund!

 

Thank you for the response.

 

Let us know if it is up by tomorrow morning! 

Hello there, I am deeply sorry for this downtime!

 

It went down last Satuday, 1 week from now, and at first I told all customers to wait upto 72 hours, but its been double that since then! 

 

I have had bad problems with my dataserver, which is hurting not only my customers, my reputation but also myself as all my personal VPSes is also down!

 

I understand the customers side of this issue, so I am to offer full refund to anyone that which to have so!

 

However, when I get the dataserver up I will send replacements + free extra week to everyone! 

 

I am now 90% sure it should work tomorrow morning, really hope so! If it's not up by then, and you can't keep waiting, then contact me for full refund!

Thank you mate, I will wait 24h from now to see if it is online again. 

Any update @Softarn?

Any update @Softarn?

Talked with him on skype:

 

 

So I will let you know if it isn't.

 

Thanks.

Talked with him on skype:

So I will let you know if it isn't.

Thanks.

Thanks for letting us know.

Keep us updated.

Refunded!

After some discussion I finally managed to get my refund, I waited 24h as you said @Nick

 

Decided to only claim 1.5m of the refund beacuse I used the VPS for some days.

 

 

Please close this thread, dispute ended.

 

Thank you both for the cooperation throughout this ordeal.

Dispute Closed.