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Possible to appeal for j coins?

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Hey guys,recently Jagex let me to recover my old account which has been hijacked, as i tried to log in to the game i noticed it had - 200 j coins,i have some written up versions of my appeal and i have been sending them to jagex via email and messaging centre in runescape website, as soon as i sent my email i got this message:

 

(Oops!!! This email address is no longer in use. Don't worry, you can still contact us directly from our (support centre link)

We have recently revamped our (Jagex Support centre link here) as part of our ongoing efforts to improve our customer service. To help you find your answer quickly, you can use these quick links to the relevant sections, where you will find answers to the most commonly asked questions, and links to contact us:

(here was Jaxes support centre links)

Thanks,

Jagex Customer Support)

 

Is there any chance of getting my j coins vanished, or Jagex doesnt care anymore?

 

Help me! sad.png

  • Author

You get - j coins when someone who bought the membership refunds back, in this situation it seems like i did it by my self,after the account was hacked i cancel my membership because i was paying monthly, and i thought i wont be able to recover my account,so i canceled my membership and the account now has -200 j coins..

You get - j coins when someone who bought the membership refunds back, in this situation it seems like i did it by my self,after the account was hacked i cancel my membership because i was paying monthly, and i thought i wont be able to recover my account,so i canceled my membership and the account now has -200 j coins..

 

Copy and paste this to Jagex's e-mail.

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