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Cant renew VIP?


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I go to store>VIP>add to cart>Click here to view or renew your existing purchase.> then this page is brought up http://gyazo.com/8ca8ae6b182becd553a94ae0c4ae6525 and someone else took a screenshot of their page and it shows a "renew now " button http://gyazo.com/6275833d2e2ab53488ddc4de86ea7a09 . also when I look in my invoices VIP does not appear.. There is no way for me to renew my VIP 

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