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[RESOLVED]Dispute against RSGoldMine

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https://osbot.org/forum/profile/156471-rsgoldmine/

 

I paid for GP via RSGoldMine and it has been over 20 hours to which I've not had my Gold or even a reply from the Support@RSGoldMine.com email provided on the receipt of my Coinbase receipt. Their website has no Livechat functionality nor does the social media links do anything as they're all inactive. I have no way of even accessing my order now as the link shows as not mine or incomplete yet the website did state it received my payment, I sent a forum PM to RSGoldMine and I've made two posts about my issue however no reply is met and at this point it's falling on deaf ears, he's either using a script to bump his posts in the selling/buying sections or just manually bumping and ignoring. I have no way of getting contact with him, I've even added the Skype address provided to someone back in 2017 but I expect nothing to happen as nobody uses Skype these days.

The below links are the only stuff I have from the transaction. no emails are sent upon purchase other than Blockchain confirming a payment being made but doesn't state who to other than the below links.

Hopefully this can be resolved as it's $62 and he seems reputable..

[EVIDENCE HIDDEN, STAFF SEE  HIDDEN]

Here is my original post, followed by my second one shortly after.

 

Edited by Ayayron

  • Ayayron changed the title to Dispute against RSGoldMine
  • Author
14 minutes ago, Muffins said:

Their website does have a livechat functionality as I just went on to it, but I've asked @RSGoldMineto respond here so hopefully we can clear the air.

Do you mind if i ask how you managed that? I have been trying and been unable, even went to try sell Gold I don't have just to speak to someone and it comes up stating the Livechat is offline.  If needed I can show video of that attempt?

I don't doubt they're legitimate as I've purchased before, I just cannot seem to get a hold of them and unfortunately had to resort to this, I did try PMs as well as posting on his topic and sending an email, but this is the last way of contacting I could get as the livechat etc doesn't work for me on both Chrome and Firefox browsers with no Adblock enabled.

Edited by Ayayron

20 minutes ago, Ayayron said:

Do you mind if i ask how you managed that? I have been trying and been unable, even went to try sell Gold I don't have just to speak to someone and it comes up stating the Livechat is offline.  If needed I can show video of that attempt?

I don't doubt they're legitimate as I've purchased before, I just cannot seem to get a hold of them and unfortunately had to resort to this, I did try PMs as well as posting on his topic and sending an email, but this is the last way of contacting I could get as the livechat etc doesn't work for me on both Chrome and Firefox browsers with no Adblock enabled.

mcUqkwU.png

i was just able to talk to someone a few minutes ago.

Hey, an ad blocker or another plugin could disable the live chat, add me on discord: RSGoldMine#0001 to resolve the issue.

  • Author

This can be closed now as it's been resolved, appreciate the help in getting in contact with him @Muffins . Unsure why the website was acting up for me but we've got it resolved now, appreciated <3

Also my comments from the sales post can be removed if deemed necessary. I was just trying to get in contact.

  • Ayayron changed the title to [RESOLVED]ispute against RSGoldMine
  • Muffins changed the title to [RESOLVED]Dispute against RSGoldMine
  • Muffins locked this topic
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