Need help with locked acc

Idfix · October 9, 2018

Hello everyone,

I have bought an account a while ago, which Jagex locked.

They suspect it has been "stolen", since I have a different IP adress and location as the original owner.

The OO hasn't been online on skype for a long time, can't locate him on facebook or instagram either.

I can get it the acc back with account recovery, however I don't want to waste my chance.

So my question is; how much info do I have to provide for a succesfull recovery?

I know 2 previous e-mails, one previous password and current password of course.

No billing details, no internet provider. But I do know his name and date of birth but it's irrelevant for the form.

Can anyone give me advice? Thanks

Solution · October 9, 2018

3 minutes ago, bankerkrak said:

I don't want to waste my chance.

Luckily, this isn't a thing! if your appeal gets rejected, you can always re-appeal with more information once you obtain it.

Idfix · October 9, 2018

Edited October 9, 2018 by bankerkrak

Runnwith · October 9, 2018

34 minutes ago, bankerkrak said:

Alexa, play "Another one bites the dust".

*GOLD Service* · October 9, 2018

the 4 keys to recover an account is:

previous password

ip

internett provider

creation date

liverare · October 9, 2018

Glad I could help.

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