next to where it says your ban and the the reason why u where ban, there Is a appeal button.. most people would appeal then tell jagex some shit like there accounts where stolen they had nothing to do with the macro lol, most of them didn't realize that fagex can see there ip address..
I had a friend to appeal telling jagex that he would kill his self if he couldn't get his account back and that he blames it all on them, and he got his account back, who knows if that would still work lol, but still was one of the funniest shit I ever seen