VIP Glitch

[chipskylark]

Hey I purchased VIP a couple of minutes ago yet I didn't receive my VIP status?

Does it take awhile to change or is it bugged?

[Stress]

 

Hey I purchased VIP a couple of minutes ago yet I didn't receive my VIP status?

Does it take awhile to change or is it bugged?

 

Log out than log back in if you haven't already.

Edited February 27, 2016 by Stress

[Zappster]

Hey I purchased VIP a couple of minutes ago yet I didn't receive my VIP status?

Does it take awhile to change or is it bugged?

 

Did you send an E-Check? Double check on paypal

[chipskylark]

I've tried relogging and I used debit card through paypal

[Zappster]

I've tried relogging and I used debit card through paypal

 

Can you see the VIP on this page? http://osbot.org/forum/index.php?app=nexus&module=clients&section=purchases

 

Or on your invoices : http://osbot.org/forum/index.php?app=nexus&module=clients&section=invoices

Edited February 27, 2016 by Zappster

[Stress]

Check the e-mail of the account your PayPal's tied to. You should have received an e-mail receipt saying that you've made a payment to Meire & Brito Automation if the payment went through correctly.

 

Edited February 27, 2016 by Stress

[chipskylark]

Can you see the VIP on this page? http://osbot.org/forum/index.php?app=nexus&module=clients&section=purchases

 

Or on your invoices : http://osbot.org/forum/index.php?app=nexus&module=clients&section=invoices

 

Yes I can see the VIP purchase and on invoices its listed as paid.

Check the e-mail of the account your PayPal's tied to. You should have received an e-mail receipt saying that you've made a payment to Meire & Brito Automation if the payment went through correctly.

 

Yes I got a confirmation email that the payment went through.

[chipskylark]

This still hasn't been resolved, I think this is an issue for an admin. Can someone direct me where I could talk to one of them?

[Zach]

Corrected and extended time by 72 hours