Negative feedback removal

[Captain America]

Disputed Member:@bdzero

Why it should be removed: member was fully refunded and now left a negative feedback, I offered the customer a free service when I was available to complete, I had a family member die and I've been busy sorting thing out, refunded the customer right away few days ago which had a thread about and today customer has left negative feedback for no reason after j explained why it was cancelled.

Details:

Link to topic:

Edited June 17, 2015 by The Hunter

[Dex]

I've asked the user to explain himself here, he has 24 hours to do so. I assume that he left you a negative feedback because you didn't give him the free firecape you promised to get him but I'm not sure.

[Captain America]

I've asked the user to explain himself here, he has 24 hours to do so. I assume that he left you a negative feedback because you didn't give him the free firecape you promised to get him but I'm not sure.

I did say to him and on the dispute id offer the free firecape as a good will jester when I am available however due to circumstances I have yet to be free to do the capes. I also refunded the money stated so it shouldn't class as a negative feedback as I refunded and offered the cape for free as a good will.

[bdzero]

#2

The Hunter

 

• 224 posts
• Joined 28-March 14
  • Time Online: 2d 19h 16m 41s

Don't worry about screenshots already just stated on my thread I'll refund and have capes done free of charge due to some real life trouble

• Like This

I was promised to have a Firecape service done.Due his real life troubles, I couldn't log into my account for 2days because of his `TROUBLES` And I was only refunded the money I have paid for the service, but what about 2days of membership?If you commit to do something e.g services you must do them untill  you finish it, and I don't understand why you  are to disputing  my feedback? 1.Have you made a thread about doing FireCapes?YEs http://osbot.org/for...ed/#entry825552 . 2.Have I paid for them?Yes

 

. 3.Did you provide the service?No. 4.After the refund was I promised to do the Firecape service ?Yes` I'll refund and have capes done free of charge`.  After his promise I have waited for a week. Today in the morning I have warned that I'm going to leave him a feedback. And his answer was :Go for it I'll just open a dispute and get it removed. In my opinion people should admit their commitment.
 

 

[bdzero]

Also if he`d claim that he has no time, to make that promise. There`s a thread which denies that. http://osbot.org/forum/topic/75293-bogla-gold-is-hiring/#entry832707
 

What timezone are you? : GMT
What times are you available? : I can cover different times needed, would prefer the 10-3 shifts though.
Are you aged 18 or over? : yes, 22 years old.
How often are you usually on the computer per day? : Quite a lot at my computer/laptop or my iPad and phone team viewing or checking up
How long have you played runescape? : Played Runescape since the back end of Classic, a lot of experience
Give a short history of your runescape career (e.g when you started, if you ever switched runescape servers, did skilling services, sold gold, quit/took breaks, etc) : Started end of Runescape Classic, played ever since, I run gold farming Accounts and buy and sell gold, to you guys as well and other gold shops.
Do you play any other games other than runescape, if relevant what level/rank have you achieved in them? : world of Warcraft, several 100's and gold seller on there also, very good knowledge of botting.
Are you bilingual (list any other languages that you can speak)? : Can speak Spanish and Welsh as well as English.
What consistent commitments do you have (e.g taking care of family, part-time job, volunteering, education)? : I run my own business as well but finished early so would be available for the shift, and my career work is optional times.
Will this job be your main source of income? : Nope, extra money and doing something j enjoy.
Is there anything I should know about in terms of your history in the blackmarket (e.g a previous dispute)? : Nope nothing else to explain.


If I pass to the next stage id rather send you my CV and have a proper chat with you, I'm a regular seller to bogla gold so I have spoken to you guys a few times prior

 

 

[Dex]

 

#2

The Hunter

 

• 224 posts
• Joined 28-March 14
  • Time Online: 2d 19h 16m 41s

Don't worry about screenshots already just stated on my thread I'll refund and have capes done free of charge due to some real life trouble

• Like This

I was promised to have a Firecape service done.Due his real life troubles, I couldn't log into my account for 2days because of his `TROUBLES` And I was only refunded the money I have paid for the service, but what about 2days of membership?If you commit to do something e.g services you must do them untill  you finish it, and I don't understand why you  are to disputing  my feedback? 1.Have you made a thread about doing FireCapes?YEs http://osbot.org/for...ed/#entry825552 . 2.Have I paid for them?Yes

 

. 3.Did you provide the service?No. 4.After the refund was I promised to do the Firecape service ?Yes` I'll refund and have capes done free of charge`.  After his promise I have waited for a week. Today in the morning I have warned that I'm going to leave him a feedback. And his answer was :Go for it I'll just open a dispute and get it removed. In my opinion people should admit their commitment.

 

 

 

 

Also if he`d claim that he has no time, to make that promise. There`s a thread which denies that. http://osbot.org/forum/topic/75293-bogla-gold-is-hiring/#entry832707

 

I've edited your pictures because they contained the RuneScape usernames, original pictures are visible to all staff members.

 

You did receive your refund so you cannot leave a negative feedback. He didn't have to offer you a free firecape, yet he did but you cannot force him to get it as he does not receive a compensation for it.

 

Negative feedback has been removed, dispute closed.