Varc Posted May 5, 2015 Share Posted May 5, 2015 Thanks very much guys for the speedy refund, hope both parties are content with the outcome. I will now remove @Kami from TWC and unlock his service thread. Along with this i will remove the negative feedback as his role in this process was to hold the payment. He does take responsibility for his workers mistakes however it is not him who completed your order therefore he should not be the one receiving the negative feedback as he has co-operated and fulfilled his role as the payment holder. Glad this was sorted quickly, Thanks Varc. 2 Link to comment Share on other sites More sharing options...