False Feedback, Please remove, Thanks

[Diann]

Disputed Member:[ shifts ] https://osbot.org/forum/profile/311718-shifts/

Why it should be removed: i have full refunded when he told me cant wait and ask for a refund

Details:  This guy was paid for a firecape, but i have got orders waiting, so i told him have to wait 3hrs after he have paid, and i have full refunded for him once he ask for a refund. 
But he still leave me a Negative feedback for no reason 
There is the proof of talk:
[hidden]
https://gyazo.com/cb85fe8b986feb2e7dbaf8a3f889ff5b
https://gyazo.com/138ff3265112722876a5beb6139038e1
https://gyazo.com/5f10e0e028f844cf28ae8bcfe34cdf5d
https://gyazo.com/195df7de65b5951be6b65dbf0d6465cf
https://gyazo.com/9f16d0391827870f081f3cf99a76ccc6
https://gyazo.com/3c461baa154e0f2cb694481a9013dc2d

Link to topic: https://osbot.org/forum/profile/298763-diann/?tab=node_feedback_Feedback

Please move it for me thanks 

[Mio]

Seeing as it was quickly resolved and he was refunded the ASAP the feedbacks have been removed. Any more left with result in warning points being given.

 

It was literally 10 minutes of time spent, I won't take a "time = money" excuse, the refund was fast and it was easily resolved. Closed.