evenors Posted October 24, 2016 Share Posted October 24, 2016 (edited) I am VIP but I can't load mirror mode. I have had VIP for a couple weeks now and mirror mode has worked just fine. Note: I just canceled reoccurring on my VIP, but it said that I would keep my benefits until the expiration date. Can anybody please help? I would really appreciate getting VIP back. Edited October 24, 2016 by evenors Link to comment Share on other sites More sharing options...
Saiyan Posted October 24, 2016 Share Posted October 24, 2016 I am VIP but I can't load mirror mode. I have had VIP for a couple weeks now and mirror mode has worked just fine. Note: I just canceled reoccurring on my VIP, but it said that I would keep my benefits until the expiration date. Can anybody please help? You dont look vip to me edit: umm how did you cancel it? On paypal or osbot? Link to comment Share on other sites More sharing options...
evenors Posted October 24, 2016 Author Share Posted October 24, 2016 (edited) You dont look vip to me Read the third line. Edit: Through OSBot and PayPal. Last time I canceled through OSBot and not PayPal I was still charged the next month (for FrostBarrows) so I learned my lesson to also cancel through PayPal. I would really appreciate getting VIP back. Edited October 24, 2016 by evenors Link to comment Share on other sites More sharing options...
Saiyan Posted October 24, 2016 Share Posted October 24, 2016 Read the third line. Edit: Through OSBot and PayPal. Last time I canceled through OSBot and not PayPal I was still charged the next month (for FrostBarrows) so I learned my lesson to also cancel through PayPal. I would really appreciate getting VIP back. Ok, go to this link http://osbot.org/forum/index.php?app=nexus&module=clients§ion=purchases screenshot the vip and then http://osbot.org/forum/index.php?app=nexus&module=clients check if you have any pending invoices. I dont handle payments but I think you can make a request in the refund appeal and ask Maldesto to look into it Link to comment Share on other sites More sharing options...
evenors Posted October 24, 2016 Author Share Posted October 24, 2016 Canceled through PP and OSBot. Link to comment Share on other sites More sharing options...
Saiyan Posted October 24, 2016 Share Posted October 24, 2016 Ok seeing as you made the thread in refund appeals im going to lock this thread for now Good luck man Link to comment Share on other sites More sharing options...