leeohh74 Posted June 7, 2016 Share Posted June 7, 2016 Hey, I just recently purchased a $5 script called Khal Experiments, but the script still has the buy option next to it and it has not been added to my collection. The transaction went through for sure. I am not sure what to do now. any help with this situation would be appreciated! Thanks! Quote Link to comment Share on other sites More sharing options...
Charlotte Posted June 7, 2016 Share Posted June 7, 2016 Hey, I just recently purchased a $5 script called Khal Experiments, but the script still has the buy option next to it and it has not been added to my collection. The transaction went through for sure. I am not sure what to do now. any help with this situation would be appreciated! Thanks! Payments might not have gone through. This can be checked at client area, invoices. http://osbot.org/forum/index.php?app=nexus&module=clients Quote Link to comment Share on other sites More sharing options...
leeohh74 Posted June 7, 2016 Author Share Posted June 7, 2016 Payments might not have gone through. This can be checked at client area, invoices. http://osbot.org/forum/index.php?app=nexus&module=clients Thanks for response! It says that it is a pending payment.. should I wait and let it process or click the pay button and retry the purchase? I have a pending invoice, but it seemed as if the transaction went through.. Should i click the "pay now" option and retry or just wait? Quote Link to comment Share on other sites More sharing options...
Token Posted June 7, 2016 Share Posted June 7, 2016 Pending payment means Paypal didn't send the money to OSBot yet. Be patient until Paypal processes your payment. Quote Link to comment Share on other sites More sharing options...
leeohh74 Posted June 7, 2016 Author Share Posted June 7, 2016 Pending payment means Paypal didn't send the money to OSBot yet. Be patient until Paypal processes your payment. Okay. Thanks! will do Quote Link to comment Share on other sites More sharing options...
Mitchilla Posted June 7, 2016 Share Posted June 7, 2016 If it doesn't process within the first 3 hours, call PayPal and ask them why they are holding the funds. It usually happens instantly; so having to wait more than a couple of hours is unusual. PayPal customer service is very fast and convenient; so it shouldn't take you long. Quote Link to comment Share on other sites More sharing options...
Adamwwb Posted June 9, 2016 Share Posted June 9, 2016 If it doesn't process within the first 3 hours, call PayPal and ask them why they are holding the funds. It usually happens instantly; so having to wait more than a couple of hours is unusual. PayPal customer service is very fast and convenient; so it shouldn't take you long. Quote Link to comment Share on other sites More sharing options...