Well this should be a top priority. If you want this site to get more active, have more members and more script purchases, you need to make sure the devs are working at 110% to do something to reduce bans.
If you want to rule a successful kingdom without you getting killed by your people, never let them go hungry. Starving them will cause mass anger and uproars and there will be pillaging and riots. It doesn't matter what it is their eating, as long as they have food.
Same for osbot. If no one can bot because they just get banned, there is no point in trying. As long as people can bot, regardless of what it is or how little money they make, if they can do it without the fear of being banned within a day, they will be happy.
Edit: Forgot to add, just try to make sure that getting some sort of update for reducing bans doesn't become an osbot 2.0 v2 if you know what I'm saying...